1. Knowledge Base
  2. Shipping & Delivery

Where can I receive my order?

We can send your items to most physical addresses in Australia. There may be some rural areas that couriers cannot deliver to and your items will be delivered to the nearest town for you to collect. If delivery is to an apartment complex or office building, delivery is to the ground floor only. Couriers will not deliver items up lifts or stairs due to Health and Safety reasons. 

We cannot accept responsibility for packages instructed to be left at an address, which are then removed, lost, stolen and/or damaged. Couriers will take a photo of your package as evidence of delivery.

Please note we are unable to deliver to a Post Office Box, Parcel Locker, Parcel Collect or Private Mail Bag on parcels that are over 105cm in length (this includes most clubs).