If you have received a product with a defect, please contact us as soon as possible so we can guide you through the returns process and help resolve the problem as swiftly as possible. In order to assist the return process, you may be required to send us images of the damage, defect or fault for preliminary assessment.
If the product is confirmed to have a defect, we will replace the product or refund to your original payment method at your request. If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you.